PowerPhone Education

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller. 2024

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This recertification course explores the latest techniques and guidelines related to EMD, with an emphasis on choosing Total Response protocols for medical emergencies, including stroke, cardiac arrest, and breathing problems. 2024

This recertification course explores the latest techniques and guidelines related to EMD, with an emphasis on choosing Total Response protocols for medical emergencies, including stroke, cardiac arrest, and breathing problems.

This recertification course explores the latest techniques and guidelines related to EMD, with an emphasis on choosing Total Response protocols for medical emergencies, including stroke, cardiac arrest, and breathing problems.

This recertification course explores the latest techniques and guidelines related to EMD, with an emphasis on choosing Total Response protocols for medical emergencies, including stroke, cardiac arrest, and breathing problems.

2024 Release - New Version

Prerequisite: Foundations of Call Handling

This course certifies and renews telecommunicators in Emergency Medical Dispatch including TCPR.

CEU: 24 ♦ Course Syllabus

Recommended for ALL users.

This course introduces PowerPhone's philosophy for effective emergency call handling and the Total Response Call Handling system.

This course is a requirement for EMD, FSD and LED certification.

♦ Course Syllabus