Certification

This course will empower you with the knowledge, tools, and skills to perform ongoing call assessments.

This course will empower you with the knowledge, tools, and skills to perform ongoing call assessments.

This course teaches telecommunicators how to conduct Call Assessment using Total Response SA.

This course teaches telecommunicators how to conduct Call Assessment using Total Response.

Recommended for ALL users.

This course explains how to navigate and use the Total Response Call Handler software.

CEU: 4 ♦ Course Syllabus

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This certification course explores communication techniques that enable telecommunicators to have a direct impact on the successful outcome of a medical emergency, and provides an overview of medically-proven methods for gathering call information in an efficient manner, while determining the urgency of the call.

This certification course examines the role of the telecommunicator in answering calls related to fire rescue emergencies and the dispatch of appropriate human and physical resources to fire related incidents such as fires, hazardous materials incidents, disasters, rescue and extrication situations.

This certification course examines the role of the telecommunicator in answering calls related to fire rescue emergencies and the dispatch of appropriate human and physical resources to fire related incidents such as fires, hazardous materials incidents, disasters, rescue and extrication situations.

The Foundation course introduces PowerPhone’s principles of effective emergency communication and is the first component of the Total Response Certification process in Law Enforcement, Fire Service and/or Emergency Medical Dispatch.

The Foundation course introduces PowerPhone’s principles of effective emergency communication and is the first component of the Total Response Certification process in Law Enforcement, Fire Service and/or Emergency Medical Dispatch.

The Foundation course introduces PowerPhone’s principles of effective emergency communication and is the first component of the Total Response Certification process in Law Enforcement, Fire Service and/or Emergency Medical Dispatch.

The Foundation course introduces PowerPhone’s principles of effective emergency communication and is the first component of the Total Response Certification process in Law Enforcement, Fire Service and/or Emergency Medical Dispatch.

This certification course explains the role of the telecommunicator in answering calls related to law enforcement emergencies such as burglaries, robberies, domestic violence, and crisis interventions.

This certification course explains the role of the telecommunicator in answering calls related to law enforcement emergencies such as burglaries, robberies, domestic violence, and crisis interventions.

This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.

The information contained in this course serves as the building blocks to your success as a highly-trained telecommunicator and as bridge from other training to PowerPhone’s Total Response System.