Getting Started: Training Portal Overview

Getting Started: Training Portal Overview

Welcome to PowerPhone's Training Portal. This introductory video demonstrates how to navigate the platform and explains the recommended learning path for telecommunicators.

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Call Handler

Call Handler

Recommended for ALL users.
This course explains how to navigate and use the Total Response Call Handler software.
CEU: 4 ♦ Course Syllabus

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Protocols and Procedures

Protocols and Procedures

Recommended for ALL users.
This course explores the most frequently used protocols and procedures within the Total Response Call Handler software.
CEU: 4 ♦ Course Syllabus

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